What is Macy’s Price Match and Price Adjustment Policy? (Online & In-Store)

We can’t resist shopping on a daily, weekly, or monthly basis. Embracing wise buying strategies, on the other hand, can help you save a few money. You can, for example, buy on sale, join a wholesale club, utilize a rebate app, evaluate prices before purchasing, and stay within your budget.

Also, you can take advantage of the not-so-common price adjustment policy. However, only a few stores offer good price adjustment policies, including Macy’s, Home Depot, Target, Kohl’s, Best Buy, Walmart, Gap, and Staples

Our guide will focus on Macy’s, one of the oldest and .

So, how does Macys’ policy of price matching work?

Short Answer: Macys’ price matching and price adjustment policy allows customers to seek a refund within ten days after purchase, with some iPhone products allowing up to 30 days.

Macy’s has over across 46 states. In addition, it operates online and brick-and-mortar stores which are run separately. As a result, price matching and price adjustment policies may differ slightly for in-store and online purchases. 

For instance, an item can be available from their website but out-of-stock in-store. Also, don’t be surprised if you find the price of an item at different from its price in a brick-and-mortar location.

Continue reading to learn how Macys’ online and in-store price matching and price adjustment policies work.

Do Macy’s Price Match?

Yes, Macy’s price matches low-priced and sale items from some retailers. As long as you provide proof that a similar item is selling at a lower price from a different retailer, Macy’s will match it. The item must be identical, in-stock at Macy’s and the competing retailer to price match. Remember it must be identical; for example, costume jewelry may be identical, but Engagement rings made of moissanite are one-of-a-kind..

If the price of an item drops within a certain time frame, you can take advantage of Macys price adjustment policy, which is available both online and in-store.

You can receive a refund for the difference in price for most items within 10 days of purchase. Apple iPhones, on the other hand, have a 14-day price adjustment exception. Other Apple products can also be returned for up to 30 days after purchase, according to the return policy.

The countdown starts when you place your order online, not when it arrives. If your price match or price adjustment request is approved, the difference will be credited to the original payment method.

Further, you can get free shipping, rewards, online coupons, and discounts for items on Macys.com, whereas in-store offers may be different.

If you qualify for a refund, you’ll need the following items:

  • The original receipt for the purchase
  • To keep track of your purchase, you’ll need an order number.
  • Starting the price recalculation procedure on their website (only for online purchases)
  • Visit the store in person to make purchases.

The customer support representative will also take into account the availability of the items you want to price match or alter.

The forms of payment Macy’s accepts are credit cards, Macy’s Card, Amex gift cards, PayPal, egift cards, third-party gift cards.

What Competitors Does Macy’s Price Match?

To be eligible for a refund, you must produce proof that you found the item for a lesser price elsewhere. In addition, for price matching, the competing retailer must be on the approved list.

Here’s a list of some of the stores that Macys will match on price:

  • Belk
  • Bloomingdale’s
  • Bon Ton
  • Crate and Barrel 
  • Dillard’s
  • Kohl’s
  • JCPenney
  • Lord & Taylor
  • Nordstrom
  • Neiman Marcus
  • Saks Fifth Avenue
  • Sears
  • Sur La Table
  • William Sonoma

You start the refund process for online purchases by filling out a price adjustment request form. If you have any questions or require further information, please contact their customer service department at (800) 289-6229.

What Stores Does Macy’s Not Price Match?

The majority of retailers that do not qualify are either a specialty, belong to a different retail industry, or are only available online.

Macy’s does not price match in the following areas:

  • Amazon
  • Costco
  • Zappos
  • Target
  • Nordstrom Rack
  • Best Buy
  • Bed Bath and Beyond is a retailer that sells a variety of
  • eBay
  • Gap
  • Gucci
  • GameStop
  • Home Depot
  • HomeGoods
  • H&M
  • Kate Spade
  • Lululemon
  • Louis Vuitton
  • Lowe’s
  • QVC
  • Ralph Lauren
  • Ulta Beauty
  • Victoria’s Secret is a brand that is known for its
  • Von Maur

Does Macy’s Price Match Online? 

Macy.com purchases are eligible for price matching and adjustment. You must, however, show confirmation of a lower price by sharing a link to the competitor’s website. Macys will also check to see if you purchased the item from them. As a result, an original Macys receipt is essential.

Recall that before price matching, Macys consults a list of approved retailers. Thus you’ll only get a price match if you bought the item from a Macys competitor website that has been approved.

Will Macy’s match a mattress’s price?

Indeed, Macy’s will match a mattress’s price. Certain parameters, however, must be met for each mattress, including:

  • Match a mattress’s price within $100 from a competing retailer
  • It must meet the same requirements (name, style, or model description).)
  • Evidence of mattress price and other details, such as a printed or email advertisement, current pricing from a competitor’s website, or a purchase receipt
  • Authentic Macy’s sales receipt from the previous ten days
  • From the time the order was placed online, it took ten days or less to receive it.
  • Information about the actual location of rival merchants (internet stores are exempt)
  • Coupons, taxes, delivery, removal, and service costs from retail stores are not eligible for price matching or adjustment.
  • If you bought the mattress from secondhand stores or retailers who charge membership, like Sam’s Club is a membership club that caters to, you can’t apply for a refund.

What is Macy’s Price Adjustment Policy?

If the item is on sale at a cheaper price at another Macys department store or if the price reduces within a few days of purchase, you can request a price adjustment from Macys. You’ll most likely get a refund in the same mode of money you used to buy it.

Requests for price adjustments must be made within 10 days of the item’s purchase. If you purchased something from Macy.com, the return period begins on the day you placed your order.

On the other hand, a 30-day window is allowed for Apple products other than iPhones. However, you can request a refund 14 days after buying an iPhone. Also, you’ll need to provide your sales receipt to verify the item details and the higher purchase price. The Return policy if you don’t have a receipt won’t allow you to return your iPhone.

You’ll need the order number for tracking purposes if you order something from Macys online. In addition, you’ll have to start the refund procedure by filling out a price adjustment request form on their website.

Finally, whether or not Macys will approve your price adjustment request is often determined by the availability of the items.

Does Macy’s Price Adjust Gift Cards or Vouchers?

Yes, Macy’s price adjusts gift cards and vouchers. Plus, it doesn’t matter whether it was an online or in-store purchase. Further, you can redeem your e-vouchers and cards from a or visit their website.

Ways To Save Money at Macy’s

The department store chain’s price match and price adjustment strategy isn’t the only way to save money. To boost its market share and keep its customers pleased and spending, Macys offers alternative ways to save money.

More ways to save money at Macys can be found here:

  • Take advantage of
  • Participate in Macy’s rewards programs.
  • To earn a 25% discount on your first purchase, download the Macys app.
  • Sign up for rewards and discount vouchers by filling out the form below.
  • To receive a 25% discount on your next purchase, create a Macys profile.
  • Make the most of Macy’s rebates.
  • Purchase from the Final Act Racks in Macys shops.
  • Keep an eye out for Macys Black Friday deals.
  • Every April and December, take advantage of Friends and Family clearance reductions.
  • To receive $5 in Macy money, choose a slower shipping option.
  • At Macys’ semi-annual, one-day, and two-day sales, you can save money.
  • Purchase Macy’s gift cards at a discount. and save up to 4% on purchases; they’re stackable discounts
  • In the cosmetics section, look for free gift promotions.
  • Track Macy’s To save money throughout the year, set up a sale schedule.
  • Take advantage of Macys Star Money Bonus Days.
  • Watch for Macy’s pre-sale just before Christmas, gift cards; purchase a gift card for yourself.

Macy’s Price Match and Price Adjustment Policy Summary

Shopping at Macy’s has several perks. First and foremost, Macys’ price matching and price modification practices will ensure that you receive the most competitive prices.

If you can show that a similar item is selling for a lower price, Macys will price-match any approved competitors to beat their price.

Consumers can also request a price difference refund if they discover an item selling for less in another Macys department store within a few days of purchasing it.

But, there are certain restrictions. Macys, for example, anticipates price matching and price adjustment requests within 10 days of purchase. If a customer orders an item from Macy.com, the countdown most likely begins when the order is placed.

In addition, Macys’ price matching and price adjustment policies require meticulous verification of all data. As a result, proof will be required, such as an advertisement, a web page, a printout, or the original purchase receipt.

An order number is required for online purchases. In addition, to begin a refund for Macy.com purchases, you must first fill out a Macys price adjustment form.

To save more money, you can sign up for Macy’s rewards and promo codes, join their rewards program, and follow the Macy’s sale schedule during the year.

See our guide on the The best mystery shopping firms.

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