Quick Steps to Lower Comcast Bill for Existing Customers: Tips For 2021

In an alternate scenario, instead of attempting to figure out how to reduce my Comcast cost, I would be reading a lot of free library books to pass the time. That would have been a more cost-effective method to pass the time.

Still, I would certainly be dying of curiosity about what is going on in the latest episodes of my favorite Netflix shows. Social media FOMO (fear of missing out) is also a very real concern. How would you like it when everyone else is connected but you? Data outside of a plan also costs so much. So, what my phone can provide me is not enough to satisfy my streaming and networking needs. We are, after all, in the 21st century.

But, the monthly internet expense can start to weigh on you and me to the point that we start viewing streaming TV at weird hours. We do this solely to demonstrate that our subscription is worthwhile. Comcast’s new promotions can only go so far in terms of getting us started, and discounts are hard to come by. Cable companies even base their pricing on the region in which we live. The lower the level of competition, the higher the price.

The thing about Comcast is that you may have not only TV but also phone and Internet service, which is known as the Triple Play. You can quickly run up a sizable Comcast bill. Your favorite add-ons are not included in your standard Comcast basic cable channels and bundle.

Here are 9 Steps For Lower Comcast Rates in an Infographic

Average Comcast Bill For New Customers

How much could you expect to pay each month? You will be asked to fill in your home or business address when searching for offers. This is required because your bills may differ slightly depending on where you live.

The taxes on your bill vary by region plus the cable company wants to know if your area has compeititon when negotiating Comcast special offers for new customers. The total also depends on your viewing preferences.

Let’s get started with the setup. You can either pay $89.99 for professional installation or $29.95 for an online self-install package. The price difference is already large at around $60, but it’s also likely that you won’t be able to do it yourself and that it will cost you more if you break parts or anything similar.

What’s included with the Comcast self-service Internet self-install kit?

A Getting Started Guide, the router and modem in one, the power cord, WiFi ethernet cable, and coax cable are all included in the Comcast Xfinity self-install kit.

What does Comcast Professional installation include?

If your address hasn’t had Xfinity service in the last twelve months, professional installation by a technician is required. If your package has four or more pieces of equipment or is considered difficult, you’ll additionally need a technician. The Comcast professional installation kit comes with the router and modem, as well as power, ethernet, and coax cables.

Average Cost of Comcast Cable Per Month

As of this writing, Comcast basic cable costs $46.95 per month. Extra premium channels can cost anything from $12 to $15 per month. The digital premiere on Xfinity costs $84.99. This is the one with the 260+ Comcast channels that you may or may not require. Late fees ($10) and reactivation fees ($6) can add up quickly, so it’s best if you can keep things to a bare minimum. The top TV networks are premium for a reason. Are you willing to forego HBO, Starz, Showtime, and other premium cable channels?

It’s also worth noting that if you’re just getting started, you may take advantage of Comcast’s new customer promotions, which range from $49.99 to $59.99 each month. After the promotional period, an extra $30 will be applied. The typical Comcast bill for Internet and cable can reach $158 or more, according to a alarming statistic.

Finally, you can imagine how difficult it would be to maintain this additional luxury. This is why telecoms companies allow you to test out new customer promotions. They need to get you addicted to the shows. So, while breaking ties is the simplest and most logical solution, do you want to do it?

How to Negotiate Cable Bill with Comcast

These steps are quick and easy to potentially save hundreds per year and start to Reduce your spending drastically.

Before the Negotiation – Prepare for the call

There are sometimes simple ways to get Comcast deals for existing customers. Before you ask for a discount, you still have time to prepare.

1st. Pay your bills on time. Make sure Comcast can’t hold you responsible for anything. Make sure you pay all of your payments on time. From a practical standpoint, the $10 monthly late fee will simply make it more difficult to reduce household spending.

2. Inventive+ phrasing Prepare ahead of time by conducting research. Do you see the above-mentioned prices? Before you start negotiating, be mindful of Comcast package offerings for new customers and ask for the more cheap options. It doesn’t normally get any better than the deals offered to new Comcast customers, so that’s a good place to start.

3. Upgrade then downgrade.  You can also try out the add-ons for a while, like the Xfinity  digital premier channels or no data cap internet. Then, you can Comcast bill reduction to the minimum. This way, Comcast can see in hindsight that you have tried to cut expenses down to the most basic cable package.

4. Bundle deals for exisiting customers. Consider combining streaming and basic TV into a combo, which could cost you less than a fully-priced TV subscription. This is a good initial step that will help you Xfinity bill reduction.

Internet alternatives to cable should also be considered. They are certainly cheaper. This is why people are leaving their cable TV subscriptions for purely Internet ones. They are aware Comcast customer loyalty only goes so far.  According to , about 32% of US household that watch television don’t have a traditional pay TV subscription. 

a. Purchase the most suitable Xfinity voice modem. Purchase your own modem and router if you are able. Choose the finest Xfinity voice modem for your needs. This way, you won’t have to pay an additional fee each month only to use Comcast’s modem and router. Comcast will charge you $14 per month to rent the modem and router. The X1 TV box, on the other hand, costs $5 per month. You’ll have to pay $9.95 for each additional TV box. Things quickly mount up. Don’t let yourself get carried away.

Pro Tip: Purchase the best Xfinity voice modem and have it ready for installation when the professional technician arrives. They will install your router as part of the installation, eliminating the need for you to rent and pay for their equipment. 

a. Examine your Comcast data use. Keep your data consumption to a minimum. Don’t go with the unlimited data plan. You could be given a terabyte of data per month. That’s around 250 movies, which would be tough for anyone to see in a month. You’ll be even more mindful if you realize that an extra 50 GB costs $10. Unfortunately, your unused data from this month will not be carried over to the following month. So you don’t need it all.

Average data usage per month home internet.  A terabyte is a whole lot of data!  Watching a standard definition movie on Netflix, Amazon Prime, Peacock, or most other services uses only about 1 gigabyte of data per hour.  A terabyte is 1,000 hours of streaming movies in a single month.  There are only 720 hours in a 30 day month.  Even a of streaming. 

7. Reduce your Internet speeds tier. Everyone thinks they need a faster internet connection.  If you have a 50 Mbps plan and you live alone, for example, you may not even be able to utilize that fully. A 25 Mbps plan already allows you to view streaming HD movies. According to Netflix, they only suggest a 3 Mbps connection to stream standard definition movies and TV shows.  Here are the :  

  • 3 Mbps is recommended for streaming in standard definition.
  • 5 Mbps is recommended for streaming in high-definition quality.
  • 25 Mbps is recommended for streaming in ultra-high definition.

a. Make sure you know how long your contract is. Before you try to cancel your Comcast contract, find out if there is a fee for doing so. If it’s a no-contract subscription, you can cancel whenever you want. Early termination of your Comcast contract will result in extra charges.

Check if your lower monthly Xfinity bill is affordable after you’ve remained a good paying customer and pared down the services.

If your cable bill continues to be too expensive, take the procedures below to negotiate a reduced Comcast price.

Do you have a reason to stay with Comcast?

If you’re going to bargain with Comcast, you could think that you won’t be able to locate better and cheaper alternatives to cable internet from other providers.

As a result, it is preferable to do some preliminary research. Check to see if alternative cable companies’ rates are much lower. I have to emphasize this because you will have to pay for professional installation once more. Moving to a different company necessitates a new investment. To make the transfer worthwhile, you’ll need a large difference between your existing cable plan and your new plan.

Furthermore, change is never easy. It takes time to relearn and reprogram your records using alternative cable alternatives. You’ll have to get used to a new controller and user interface. You’ll need to reprogramme all of your smart gadgets, including thermostats, Amazon Echos, security systems like ADT Pulse, smartphones, tablets, PCs, and more, if you move your cable internet.

Finally, you’ll need to take the day off work to await the arrival of the Comcast installer. Even though much of the setup is now wireless, it still takes some time. On the bright side, you might get lucky and be able to schedule an installation appointment for the weekend.

Is it worth it to go through those expenses again?

The competition from Comcast varies depending on whatever state or region you are in. Investigate the potential competitors in your area. If there is strong competition for Comcast there, such as AT&T or Time Warner, the customer retention person is more likely to listen to you.

a. Stages in the Negotiation ProcessQuiet Spot Locate a quiet area in the house from which to make the call.

ten. It’s budgeting time. Give adequate time in case you are placed on wait for an extended period of time or haggling with Comcast takes longer than anticipated.

11th. Make your call at the appropriate time. Check to see whether you’re phoning too early in the morning. You must, however, avoid busy customer service days. Typically, this occurs on Saturdays (when the majority of people are free) and Mondays (when individuals simply want to start the week by crossing something off their to-do list). Maybe they’ve had a bad weekend with their cable.

12. Inventive+ phrasing Contact Comcast’s customer service department. There isn’t a set number set aside for this. 1-800-XFINITY (1-800-934-6489) is a number to try. Check your bill to see if the number has changed or been updated.

13th. Be straightforward. Be forthright when you contact Comcast’s customer retention department. Inform them you’d like to cancel because it’s becoming too costly. Comcast will try to keep you as a customer despite the fact that their service is far from essential.

But, do not disclose that you are totally aware of the situation. If you have to, wrap your complaint or worry in polite phrases. This will make the Comcast customer retention agent feel like finding offers for existing customers isn’t a lost cause. (Also, keep in mind that customer support workers are constantly screamed at and shouted at.) If you’re pleasant, they’ll be more likely to side with you. Some people are exhausted.)

14th. Maintain your concentration. Also, don’t get sidetracked. Keep in mind that if you purchase for costlier cable plans, customer care employees will benefit more. As a result, they’ll most likely spotlight the best Xfinity bundle deals. Who wouldn’t want all of Comcast’s digital preferred channels, as well as the fastest Internet speeds and unlimited data? These plans will not help you save money on a monthly basis!

15th. Reiterate that you are serious. When you’ve declined the upselling offer three times, the customer support professional will leave you alone. Certainly, you’ve driven home the point that you’re calling because you can’t afford your current service and won’t be able to afford a more expensive cable package.

the sixteenth The offers range from the worst to the best. Pay attention to the customer service representative’s possible offers. The first bundle options should not be taken lightly. They’ll start with the most luxurious bundles and work their way down to the most basic options.

17. Ask for the supervisor.  Escalate the request to the manager. Always be polite  to the customer retention agent when making the request. Assure the representative that it is not their fault. This is how you can compel Comcast to reduce the bill further. Insist that if you cannot afford the monthly fees, you will be forced to end you Comcast service completely. Emphasize that you are negotiating as a long-time customer, with a good payment history with the company.

the eighteenth Concentrate on lowering your costs. When someone requests the manager, it is usually in response to a complaint about the initial agent’s performance. Make a point of telling the manager how nice and helpful the agent was. Nonetheless, you were dissatisfied with the offers made to you. Tell the truth about your issues paying for Comcast. Your cable and internet bills must be drastically reduced.

(19.) Make sure you understand all of the phrases. Commit to staying with Comcast once the monthly bill has been reduced to a manageable amount. Inquire about how long this new monthly rate will be locked in and how long you must remain a customer. Request specific conditions, if feasible, or even a contract. Make it clear that if you don’t get your Xfinity bill reduced to a level that you can afford, you’ll have to leave.

twenty-first. Save money quickly, but don’t be a scrooge. Also, don’t be greedy. If this is your first time negotiating your cable bill and you’re having success, consider yourself fortunate. Think how fortunate you are to be able to save a significant amount of money each month. You also don’t have to change providers or invest in a new service.

You should clap yourself on the back if you were able to follow the methods above and effectively lower your Comcast cost. Negotiating cable bills with large corporations is not always easy. Keep in mind that they require you more than you require them.

FAQs

Are Comcast and Xfinity the same?

In some ways, Xfinity and Comcast are interchangeable. These are distinct brands that are owned by the same firm. The Internet and television service provider Xfinity is referred to as Xfinity. Xfinity, on the other hand, is owned by Comcast. To keep things simple, this article primarily utilizes the Comcast name.

App for Xfinity My Account

The Xfinity My Account App includes a lot of services that you may utilize online to make your job easier when using Comcast. You may quickly download this app to your phone and use it to check your membership, make payments, and so on.

What is the location of the Xfinity My Account App?

The Xfinity My Account App is available for both Android and Apple phones to download.

It works on any Android device running Android 5.0 or higher, as well as iOS devices such as iPhones, iPads, and iPods. To get the app, click on the links below.

What Can The Xfinity My Account App Do For Me?

The Xfinity My Account App makes managing your subscription a breeze. Staying on top of your expenses is an extremely important aspect of saving money if you’re a frugal consumer who wants to make sure you’re not paying more than you have to. Understanding how much you’re paying is simple with the Xfinity My Account App.

Other from that, the app allows you to view and modify your account information. The following are some of the app’s features.

  1. Checking your bill
  2. Making payments: You can set a specific sum and a certain date for these payments to be made. You can pay with credit or debit cards, or you can use online banking to pay directly from your bank account.
  3. Managing preferences: You can save alternative payment methods for your bills, set up for recurring withdrawals or payments, keep track of all your upcoming payments, and even check your bill details using your phone’s touch ID.
  4. Account information: You can check your account information from your Xfinity My Account App if you want to update your display name or access facts like your account number, addresses, emails, security PIN, and voice numbers.
  5. Appointments: If you’ve scheduled an installation or repair with a Comcast executive, you can see the date and time of the appointment on your smartphone. You can also use the app to reschedule or cancel appointments.
  6. Locating stores: If you’d rather speak with a Comcast executive in person rather than use the app, you may use the app to locate Xfinity locations in your area. The app will display the locations of nearby stores as well as directions on how to get there.
  7. Services: You can see your devices and connections, troubleshoot and restart your gadgets, set up remote control, change the name or password of your WiFi, and track how much internet you’ve used if you have different Comcast services set up.

Is there a Comcast senior citizen discount?

A 10% discount is available to all seniors (age 65 and over). It makes no difference what financial bracket the senior subscriber belongs to. This, however, only applies to the most important plans. A senior customer can get 15 Mbps Internet for 9.95 USD (plus tax) per month with an essential package. Combining it with a television package may allow a senior subscriber to save even more money. If you’re a senior looking for a way to save money on your Comcast bill, investigate if the discount is available in your area.

Is there a Comcast veterans discount?

Comcast values military service, whether it is from the past or the present. A $25 Xfinity discount is available to veterans and active service personnel. You can use this as a bill deduction or to rent movies on demand. According to the most recent information, veterans will have until June 2021 to apply for these reductions. Check to see if Comcast has extended veteran discounts beyond the expiration date.

Can I cancel Xfinity TV and keep the Internet?

Indeed, you certainly can. You must, however, be adamant about it. For existing customers, customer support personnel will endeavor to keep you in a Comcast Internet and phone bundle. Inform the representative that you are serious about terminating your cable service. Otherwise, you won’t be able to afford the entire package. Either you’ll keep just the Internet or you’ll have to cancel your Comcast contract completely.

How can you get a discount on Comcast Xfinity after the first year?

If you haven’t signed a contract that extends beyond the first year, you should have enough negotiating power with Comcast Xfinity to secure a discount. As a result, you should avoid signing any contract until you are certain of the average monthly cost of cable.

What if you cannot pay your bill?

If you cannot pay your bill and you have not made any negotiations with Comcast, then you have to pay an additional $10 to your growing debt every month. However, if things are really bad then you can completely cancel your subscription or Reduce your bill by negotiating.. Some families get a reprieve from paying their bills when they present proof that they are having a hard time due to disability, job loss, COVID, and more.

Will Comcast extend unlimited data offers?

This is dependent on the terms of your Comcast agreement. It also relies on the current plans that are available. During the COVID-19 epidemic, for example, the corporation has allowed longer promotions. It has also been more lenient when it comes to charging vital staff. If this is a issue for you, especially if you’re going to an Internet-only plan, please tell your Comcast customer service representative about it.

How To Lower Your Comcast Bill Summary

Because of all the add-ons, equipment, delayed payments, and the drive for the best service features, a Comcast bill may quickly mount up. You might be tempted to simply add-on faster Internet and premium channels that you don’t require. When the overall sum becomes overwhelming, you have three options: terminate the Comcast service and end it there, switch to another cable provider, or negotiate a reduced price with Comcast.

Continue to demonstrate that you are a good client once you have negotiated a discount with Comcast. Pay your cable bill on time every month.

While you may have reduced your cable cost, you should also consider your good fortune. As a result, continue to manage your bills, premium channels, and data consumption only as needed. It’s up to you to keep the monthly charge low after Comcast has made the deductions.

I’d want to point out that I have no affiliation with Comcast or Xfinity in any form. What I’m about to say is based on my own personal experience as a customer and a customer’s friend. Concerns about Comcast that aren’t addressed in this article should be directed to a Comcast person or the retention department.

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