Fix: Zwift App Not Working

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Do you have problems with the Zwift app or does it not function properly for you?

Do you have one of the following problems?:

  • Zwift app crashes, freezes, or stops working.
  • Zwift application won’t load
  • Zwift login issue 
  • Something went wrong with Zwift.
  • Zwift app white or black screen

You are not alone, so don’t worry. The same problem is experienced by many other people.

This article will describe the causes of the Zwift app’s malfunction and offer solutions.

Why is Zwift App Not Working?

If the Zwift app isn’t working, there are a number of potential causes, including:

  • The Zwift app is incompatible with your device.
  • You have activated your smartphone’s low data mode.
  • The Zwift app hasn’t been updated in a while.
  • The Zwift app might have a flaw or problem.
  • Server for Zwift is down.
  • Your mobile data or Wi-Fi connection is malfunctioning.

How to Fix Zwift App Not Working?

Fix 1: Try Alternating Between Wi-Fi and Mobile Data

Unstable internet connections are among the most frequent causes of Zwift app malfunctions.

Hence, checking and ensuring a reliable internet connection is the first step.

However, some elements, including thick walls separating your device and wireless router or interference from other household appliances, could reduce the strength of your network signal.

To see if your connection is the cause of the Zwift app issue, try switching between Wi-Fi and mobile data. We advise you to get in touch with your service provider for more information if your experience is different.

Hence, verify the speed of your internet. If you’re using mobile data, turn it ON and OFF. If you’re using wifi, check your router.

Furthermore, try switching from wifi to mobile network or from mobile network to wifi.

Fix 2: Try Closing and Reopening Zwift App 

Sometimes, reopening the Zwift app after closing it fixed the problem.

In order to reopen the app, first close it. Your problem will be resolved, and Zwift will function properly.

If the Zwift app is still not functioning, try these alternative remedies.

Fix 3: Check Zwift Server is Down or Not

If Zwift is not functioning, there may be issues or glitches in the Zwift app or the Zwift server may be down.

There are numerous techniques to determine whether the Zwift server is down or if there is a bug or issue in the software.

The first step is to go to downdetector, search for Zwift, and then determine whether or not there is a spike in the graph.

A spike indicates a fault or a malfunction with the Zwift server.

Another option is to simply search for Zwift down on Twitter. You can see the most recent tweets about the subject.

You have no choice but to wait till the Zwift team fixes the bug or the Zwift server is operational in this situation.

Fix 4: Log Out and Login into Zwift App

You can attempt to log out of the app and then re-login.

Check whether the problem has been resolved after that.

If the Zwift app is still not functioning, try these alternative remedies.

Fix 5: Clear Zwift App Cache

Most of the time, when there is some issue with Zwift app, will resolve the issue. 

Clear the Zwift app cache to resolve the problem. Clearing the cache on the Zwift App,

For Android users, go to settings>> find and choose the Zwift App>> tap on clean cache>> the cache for the Zwift App will be removed.

Users of iPhones should open the iPhone settings app, navigate to General, find and select the Zwift app, then tap the iPhone Storage icon, tap the Offload App button, and then reinstall the Zwift app.

After clearing the app cache, verify whether the Zwift app is functioning.

Note: Depending on the software version and phone model, different screens, settings, or procedures may be available to clear the cache.

Fix 6: Disable Battery Saving Mode

Ensure that nothing is harmed by Low Power Mode.

Low Power Mode is acceptable as long as SweatZwift is opened at least once per 12 hours.

Android users should navigate to settings, look for the SweatZwift app, and then toggle off Power Saving mode if it is currently on.

Navigate to settings>> Battery>> Low Power Mode>> Turn OFF if it is Toggle ON for iPhone users.

The available screens, options, or procedures may differ depending on the phone type and software version.

Fix 7: Delete and Reinstall Zwift App

Reinstalling the Zwift app after deleting it will solve the problem. The Zwift app can sometimes be uninstalled and reinstalled to remedy problems.

Hence, uninstall the program from your phone first, then reinstall, then check to see if the Zwift app is operational or not.

Try alternative remedies if the Zwift app is still not functioning.

Fix 8: Update Zwift App to Latest Version

You may be using an older version of the Zwift app, which is one of the possible causes of the app’s malfunction.

By updating the Zwift app to the most recent version, all previously discovered bugs will be resolved.

Always download the most recent version of the Zwift app because sometimes the older version has bugs.

Your Zwift app’s functionality could be compromised if it has an outdated version.

By updating the Zwift app to the most recent version, all previously discovered bugs will be resolved.

Updating indicates you must upgrade your app because you are not using the most recent version.

If you choose, you may set the app to automatically update, which will keep it constantly up to date with the most recent version and bug-free.

Update the Zwift app on Android, available from Zwift.

Update the Zwift app on iPhone using the App Store.

Fix 9: Disable VPN 

The Zwift app might not function if your device has VPN enabled and is using it.

Hence, turn off your device’s VPN first, then see if the Zwift app functions.

Fix 10: Check Compatibility of Your Device With Zwift App

If the Zwift app isn’t functioning on your device, check to see if it is compatible with Zwift.

Use a different device that is compatible with the Zwift app if yours is incompatible; the Zwift app will then function properly and the problem will be solved.

Fix 11: Hard Reboot Your Device

If the aforementioned technique does not work, there may occasionally be a problem with your device rather than the Zwift app. Hence, quit the Zwift app and restart your device from scratch.

The Zwift App will function properly after a device reboot.

Fix 12: Contact Zwift Support Team

If the Zwift app is still not functioning after applying the aforementioned updates, contact the Zwift support team.

To the Zwift support staff, clearly describe your problem. then adhere to the Zwift team’s instructions.

They will assist you in resolving your Zwift app-related problem.

Zwift App Notification Not Working

Because you have not turned on the Zwift app notification, it is not working.

Users of Android devices should navigate to settings, select apps, tap the Zwift app, and turn on notifications.

Go to Settings>> Tap on Notifications>> Scroll down and Tap on the Zwift app>> Turn ON Notifications for iPhone users.

For the Zwift app, notifications will be enabled.

The available screens, options, or procedures may differ depending on the phone type and software version.


Check for a steady internet connection, close and reopen the app, then upgrade the Zwift app to the most recent version to resolve any issues. The Zwift App will function properly after this resolves your problem.

Alternatively, if the Zwift app has a fault or a glitch. Therefore, in this instance, wait until the Zwift team fixes the bug.

The Zwift app should then be updated to the most recent version, if available, and function normally after that.

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