Fix: Strava App Not Working

Strava makes fitness tracking social. We house your entire active journey in one spot – and you get to share it with friends.

Do you have problems with the Strava app or does it not function properly for you?

Do you have one of the following problems?:

• The Strava app keeps freezing or crashing.
• The Strava app won’t load
• Strava login issue 
• Something went wrong with Strava.
• The Strava app displays a white or black screen.

You are not alone, so don’t worry. The same problem is experienced by many other people.

This article will describe the causes of the Strava app’s malfunction and offer solutions.

Why is Strava App Not Working?

If the Strava app isn’t working, there are a number of potential causes, including:

• The Strava app is incompatible with your device.
• You have activated your smartphone’s low data mode.
• The Strava app hasn’t been updated in a while.
• The Strava app might have a flaw or problem.
• Server for Strava is down
• Your mobile data or Wi-Fi connection is malfunctioning.

How to Fix Strava App Not Working?

Fix 1: Try Alternating Between Wi-Fi and Mobile Data

Unsteady internet connections are among the most frequent causes of Strava app malfunctions.

Hence, checking and ensuring a reliable internet connection is the first step.

However, some elements, including thick walls separating your device and wireless router or interference from other household appliances, could reduce the strength of your network signal.

To see if your connection is the cause of the Strava app issue, try switching between Wi-Fi and mobile data. We advise you to get in touch with your service provider for more information if your experience is different.

Hence, verify the speed of your internet. If you’re using mobile data, turn it ON and OFF. If you’re using wifi, check your router.

Furthermore, try switching from wifi to mobile network or from mobile network to wifi.

Fix 2: Try Closing and Reopening Strava App 

Occasionally, restarting the Strava app after shutting it fixed the problem.

In order to reopen the app, first close it. Your problem will be resolved, and Strava will function properly.

If the Strava app is still not functioning, try these more remedies.

Fix 3: Check Strava Server is Down or Not

If Strava is not functioning, there may be problems or glitches in the Strava app or the Strava server may be unavailable.

There are numerous ways to find out if the Strava server is offline or if the Strava application contains a problem or issue.

The first step is to go to downdetector, search for Strava, and then check to see if the graph contains a spike.

If a spike occurs, the Strava server is either down or there is a issue.

Another option is to simply search for Strava down on Twitter. You can see the most recent tweets about the subject.

You are helpless in this situation; all you can do is wait till the Strava team fixes the bug or the service is operational.

Fix 4: Log Out and Login into Strava App

You can attempt to log out of the app and then re-login.

Check whether the problem has been resolved after that.

If the Strava app is still not functioning, try these more remedies.

Fix 5: Clear Strava App Cache

Most of the time, when there is some issue with Strava app, will resolve the issue. 

Clear the Strava app cache to resolve the issue. Clearing the cache on the Strava App,

For Android users, go to settings>> find and choose the Strava App>> tap on clean cache>> the cache for the Strava App will be removed.

For iPhone users, open the iPhone settings app, select General, then find and select the Strava app. Next, tap the iPhone Storage button, tap the Offload App button, and then install the Strava app once more.

Verify the functionality of the Strava app after clearing the app cache.

Note: Depending on the software version and phone model, different screens, settings, or procedures may be available to clear the cache.

Fix 6: Disable Battery Saving Mode

Ensure that nothing is harmed by Low Power Mode.

Low Power Mode is OK as long as SweatStrava is opened at least once per 12 hours.

Navigate to settings, look for the SweatStrava app, and if the Power Saver feature is turned on, toggle it off for Android users.

Navigate to settings>> Battery>> Low Power Mode>> Turn OFF if it is Toggle ON for iPhone users.

The available screens, options, or procedures may differ depending on the phone type and software version.

Fix 7: Delete and Reinstall Strava App

Delete the Strava app, then reinstall it to resolve any issues. The Strava app can sometimes be uninstalled and reinstalled to remedy problems.

Hence, uninstall the program from your phone first, then reinstall, and check to see if the Strava app is operational or not.

Try other remedies if the Strava app is still having issues.

Fix 8: Update Strava App to Latest Version

You may be using an older version of the Strava app, which is one of the possible causes of the app’s malfunction.

The most recent update to the Strava app will address all previously reported bugs by the Strava support staff.

Always use the most recent version of the Strava app because occasionally older versions have bugs.

Your Strava app might not function properly if it is out of date.

The most recent update to the Strava app will address all previously reported bugs by the Strava support staff.

Updating indicates you must upgrade your app because you are not using the most recent version.

If you choose, you may set the app to automatically update, which will keep it constantly up to date with the most recent version and bug-free.

Update the Strava app on Android, according to Strava.

Update the Strava app on your iPhone from the App Store.

Fix 9: Disable VPN 

The Strava App may not function if your device has VPN activated and is utilizing it.

Hence, turn off your device’s VPN first, then see if the Strava app functions.

Fix 10: Check Compatibility of Your Device With Strava App

If the Strava app isn’t functioning on your smartphone, check to see if it is compatible with the Strava app.

Use a different device that is compatible with the Strava app if yours is incompatible; the Strava app will then function properly and the problem will be rectified.

Fix 11: Hard Reboot Your Device

If the aforementioned technique does not work, there may occasionally be a problem with your device rather than the Strava app. Then, quit the Strava app and restart your smartphone from scratch.

The Strava App will function properly after a device reboot.

Fix 12: Contact Strava Support Team

If the aforementioned fixes don’t resolve the issue and the Strava app is still not functioning, contact the Strava support staff.

To the Strava support team, clearly describe your problem. then adhere to the Strava team’s instructions.

They can assist you in resolving a problem with the Strava app.

Strava App Notification Not Working

Because you have not turned on the Strava app notification, it is not working.

Go to settings>> go to apps>> tap on the Strava app>> toggle ON notification for Android users.

Go to Settings>> Tap on Notifications>> Scroll down and tap on the Strava app>> Turn on Notifications for iPhone users.

For the Strava app, notifications will be enabled.

The available screens, options, or procedures may differ depending on the phone type and software version.

Conclusion

Check for a solid internet connection, close and reopen the app, then upgrade the Strava app to the most recent version to resolve any issues. The Strava App will function properly after this resolves your problem.

Alternatively, if the Strava App has a fault or a issue. Therefore, in this instance, wait until the Strava team fixes the bug.

After that, if necessary, upgrade the Strava app to the most recent version; otherwise, Strava App won’t function properly.