Fix: Orbi App Not Working

You have easy access to your router’s features thanks to the NETGEAR Orbi app:

Anywhere Access Remotely monitor and manage your home WiFi.

Do you have a problem with the Orbi app? Does the Orbi app not work for you?

Orbi may crash, fail to load, or have login problems.

You are not alone, so don’t worry. The same problem is experienced by many other people.

In this article, we’ll cover both the causes and solutions for the Orbi app’s malfunction.

Why is Orbi App Not Working?

If the Orbi app isn’t working, there are a number of potential causes, including:

  • The Orbi app is incompatible with your device.
  • You have activated your smartphone’s low data mode.
  • You haven’t recently updated the Orbi app.
  • The Orbi app might have a flaw or bug.
  • Server for Orbi is down.
  • Your mobile data or Wi-Fi connection is malfunctioning.

How to Fix Orbi App Not Working?

Fix 1: Check For Stable Internet Connection

An inconsistent internet connection is one of the most frequent causes of Orbi app malfunction.

Hence, checking and ensuring a reliable internet connection is the first step.

However, some elements, including thick walls separating your device and wireless router or interference from other household appliances, could reduce the strength of your network signal.

To determine whether your connection is the cause of the Orbi app issue, try switching between Wi-Fi and mobile data. We advise you to get in touch with your service provider for more information if your experience is different.

Hence, verify the speed of your internet. Check your router if you’re using wifi or turn on and off your mobile data.

Furthermore, try switching from wifi to mobile network or from mobile network to wifi.

Fix 2: Try Closing and Reopening Orbi App 

Sometimes, reopening and shutting the Orbi app fixed the problem.

Therefore, close the Orbi app first, then try to open it again to resolve the issue. Your problem will be resolved, and Orbi will function properly.

If the Orbi app is still not functioning, try alternative remedies.

Fix 3: Check Orbi Server is Down or Not

If Orbi is not functioning, there may be a fault or glitch in the Orbi app or the Orbi server may be down.

There are numerous ways to find out if the Orbi server is down or if Orbi has a problem or issue.

The first step is to go to Downdetector, search for Orbi, and then determine whether or not there is a spike in the graph.

Whenever there is a spike, the Orbi server is either down or there is a bug.

Just searching Orbi down on Twitter is another option. You can see the most recent tweets about the subject.

You are helpless in this situation; all you can do is wait till the Orbi team fixes the bug or the Orbi server is operational.

Fix 4: Log Out and Login into Orbi App

You can attempt to log out of the app and then re-login.

Check whether the problem has been resolved after that.

If the Orbi app is still not functioning, try alternative remedies.

Fix 5: Clear Orbi App Cache

Most of time, when there is some issue with Orbi app, will resolve the issue. 

Clear the Orbi app cache to resolve the problem. For the Orbi App to be cache-free,

Android users can clear the cache of the Orbi App by going to settings, searching for it, and clicking on it.

For iPhone users, open the iPhone settings app, select General, then find and select the Orbi app. Next, select iPhone Storage, select the Offload App button, and then install the Orbi app once more.

Examine the Orbi app’s functionality after clearing the app’s cache.

Note: Depending on the software version and phone model, different screens, settings, or procedures may be available to clear the cache.

Fix 6: Disable Battery Saving Mode

Ensure that nothing is harmed by Low Power Mode.

Low Power Mode is OK as long as Sweatcoin is opened at least once per 12 hours.

Users of Android devices should go to settings, search for the Sweatcoin app, and turn off battery saving mode if it is currently turned on.

Navigate to settings>> Battery>> Low Power Mode>> Turn OFF if it is Toggle ON for iPhone users.

The available screens, options, or procedures may differ depending on the phone type and software version.

Fix 7: Delete and Reinstall Orbi App

Reinstalling the Orbi app after deleting it will solve the problem. The Orbi app can sometimes be uninstalled and reinstalled to remedy problems.

Thus, uninstall the program from your phone first, then reinstall it, then check to see if the Orbi app is functional or not.

If the Orbi app is still not functioning, try alternative remedies.

Fix 8: Update Orbi App to Latest Version

You may be using an older version of the Orbi app, which is one of the possible causes of the app’s malfunction.

By updating the Orbi app to the most recent version, all previously discovered bugs will be fixed.

Always use the most recent version of the Orbi app because occasionally older versions do not function properly.

Your Orbi app’s functionality could be compromised if it has an outdated version.

By updating the Orbi app to the most recent version, all previously discovered bugs will be fixed.

Updating indicates you must upgrade your app because you are not using the most recent version.

If you’d like, you can set up the program to automatically update itself, which will keep it constantly up to date and bug-free.

Update the Orbi app from Orbi for Android users.

Update the Orbi app on iPhone using the App Store.

Fix 9: Disable VPN 

Orbi App may not function if your smartphone has VPN activated and is utilizing it.

Hence, turn off your device’s VPN first, then see if the Orbi app functions.

Fix 10: Check Compatibility of Your Device With Orbi App

If the Orbi app isn’t functioning on your smartphone, first see if it’s compatible with the Orbi app.

Use a different device that is compatible with the Orbi app if yours is incompatible; the Orbi app will then function properly and the problem will be solved.

Fix 11: Hard Reboot Your Device

Occasionally, there may be a problem with your device rather than the Orbi app if the above solution does not work. Hence, quit the Orbi app and restart your smartphone from scratch.

Orbi App will function properly after a device reboot.

Fix 12: Contact Orbi Support Team

If the Orbi app is still not functioning after applying the aforementioned updates, contact the Orbi support staff.

To the Orbi support team, clearly describe your problem. then adhere to the Orbi team’s instructions.

They will assist you in resolving any Orbi app-related problems.

Orbi App Notification Not Working

Because you have not turned on the Orbi app’s notification feature, the notification is not functioning.

Users of Android devices should navigate to settings, select apps, tap the Orbi app, and turn on notifications.

Go to Settings>> Tap on Notifications>> Scroll down and tap on the Orbi app>> Turn on Notifications for iPhone users.

For the Orbi app, notifications will be enabled.

The available screens, options, or procedures may differ depending on the phone type and software version.


Check for a solid internet connection, close and reopen the app, then upgrade the Orbi app to the most recent version to resolve any issues. The Orbi App will function properly after this resolves your problem.

Alternatively, if the Orbi App has a bug or a glitch. Wait until the Orbi team fixes the bug in this instance.

After that, if a newer version is available, update the Orbi app as well, and it will function properly.

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