Fix: OCBC App Not Working

The OCBC Digital app is a clever way to manage your finances.

Do you have problems with the OCBC app or does it not work for you?

Alternatively, the OCBC app may crash, fail to load, or have login issues.

You are not alone, so don’t worry. The same problem is experienced by many other people.

In this article, we’ll cover both the causes and solutions for the OCBC app’s malfunction.

Why is OCBC App Not Working?

If the OCBC app isn’t working, there are a number of potential causes, including:

  • The OCBC app is incompatible with your device.
  • You have activated your smartphone’s low data mode.
  • The OCBC app hasn’t been updated in a while.
  • The OCBC app might have a flaw or problem.
  • The OCBC server is down.
  • Your mobile data or Wi-Fi connection is malfunctioning.

How to Fix OCBC App Not Working?

Fix 1: Check For Stable Internet Connection

An inconsistent internet connection is one of the most frequent causes of OCBC app malfunction.

Hence, checking and ensuring a reliable internet connection is the first step.

However, some elements, including thick walls separating your device and wireless router or interference from other household appliances, could reduce the strength of your network signal.

To see if your connection is the cause of the OCBC app issue, try switching between Wi-Fi and mobile data. We advise you to get in touch with your service provider for more information if your experience is different.

Hence, verify the speed of your internet. Check your router if you’re using wifi or turn on and off your mobile data.

Furthermore, try switching from wifi to mobile network or from mobile network to wifi.

Fix 2: Try Closing and Reopening OCBC App 

Sometimes, reopening the OCBC app after shutting it fixed the problem.

Therefore, close the OCBC app first, then try to open it again to resolve the issue. Your problem will be resolved, and OCBC app will function properly.

If the OCBC app is still not functioning, try these alternative remedies.

Fix 3: Check OCBC Server is Down or Not

If OCBC is not functioning, there may be a fault or a glitch in the OCBC app, or the OCBC server may be offline.

There are numerous ways to find out whether the OCBC server is down or if there is a bug or other issue with OCBC.

The first step is to go to Downdetector, search for OCBC, and then determine whether or not there is a spike in the graph.

The OCBC server is down or there is a bug if there is a spike.

Just searching OCBC down on Twitter is another option. You can see the most recent tweets about the subject.

You are helpless in this situation; all you can do is wait till the OCBC team fixes the bug or the OCBC server is operational.

Fix 4: Log Out and Login into OCBC App

You can attempt to log out of the app and then re-login.

Check whether the problem has been resolved after that.

If the OCBC app is still not functioning, try these alternative remedies.

Fix 5: Clear OCBC App Cache

Most of time, when there is some issue with OCBC app, will resolve the issue. 

Clear the OCBC app cache to resolve the problem. For the OCBC App to be cache-free,

Android users can clear the cache of the OCBC App by going to settings, searching for it, and clicking on it.

For iPhone users, go to the iPhone settings, select General, then locate and select the OCBC app. Next, tap the iPhone Storage button, select the Offload App button, and then install the OCBC app once more.

Examine the OCBC app’s functionality after clearing the app’s cache.

Note: Depending on the software version and phone model, different screens, settings, or procedures may be available to clear the cache.

Fix 6: Disable Battery Saving Mode

Ensure that nothing is harmed by Low Power Mode.

Low Power Mode is OK as long as Sweatcoin is opened at least once per 12 hours.

Users of Android devices should go to settings, search for the Sweatcoin app, and turn off battery saving mode if it is currently turned on.

Navigate to settings>> Battery>> Low Power Mode>> Turn OFF if it is Toggle ON for iPhone users.

The available screens, options, or procedures may differ depending on the phone type and software version.

Fix 7: Delete and Reinstall OCBC App

Delete the OCBC app, then reinstall it to resolve the problem. The OCBC app can sometimes be uninstalled and reinstalled to remedy problems.

Hence, uninstall the program from your phone first, then reinstall it, then check to see if the OCBC app is functional or not.

If the OCBC app is still not functioning, try alternative remedies.

Fix 8: Update OCBC App to Latest Version

You may be using an older version of the OCBC app, which is one of the possible causes of the app’s malfunction.

All previous bugs in the OCBC app that were known to the OCBC support team will be fixed by updating to the most recent version.

Always use the most recent version of the OCBC app because occasionally older versions do not function properly.

Your OCBC app might not function properly if it has an outdated version.

All previous bugs in the OCBC app that were known to the OCBC support team will be fixed by updating to the most recent version.

Updating indicates you must upgrade your app because you are not using the most recent version.

If you’d like, you can set up the program to automatically update itself, which will keep it constantly up to date and bug-free.

Upgrade the OCBC app for Android from OCBC.

Update the OCBC app on iPhone using the App Store.

Fix 9: Disable VPN 

The OCBC App might not function if you have enabled VPN on your device.

Hence, turn off your device’s VPN first, then see if the OCBC app functions.

Fix 10: Check Compatibility of Your Device With OCBC App

If the OCBC app isn’t functioning on your device, first see if it’s compatible with the OCBC app.

Choose a different device that is compatible with the OCBC app if yours is incompatible. The OCBC app will then function properly and the problem will be rectified.

Fix 11: Hard Reboot Your Device

If the aforementioned remedy is ineffective, there may occasionally be a problem with your device rather than the OCBC app. Hence, quit the OCBC app and restart your smartphone from scratch.

The OCBC App will function properly after a device reboot.

Fix 12: Contact OCBC Support Team

If the OCBC app is still not functioning after applying the aforementioned updates, get in touch with OCBC support.

To the OCBC support staff, clearly describe your problem. then adhere to the OCBC team’s instructions.

They will assist you in resolving any OCBC app-related problems.

OCBC App Notification Not Working

Because you have not turned on OCBC app notifications, they are not functioning.

Users using Android devices should navigate to settings, select apps, tap the OCBC app, and turn on notifications.

If you have an iPhone, open Settings, choose Notifications, scroll down and tap the OCBC app, then turn on Notifications.

For the OCBC app, notifications will be enabled.

The available screens, options, or procedures may differ depending on the phone type and software version.


Check for a solid internet connection, close and reopen the app, then upgrade the OCBC app to the most recent version to resolve any issues. The OCBC App will function properly after this resolves your problem.

Alternatively, if the OCBC App has a fault or a glitch. Wait until the OCBC team fixes the bug in this instance.

Following that, if a newer version is available, update the OCBC app as well.

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