Fix: myPLDT Smart App Not Working

MyPLDT Smart, your one-stop app, lets you manage all of your PLDT, Smart, TnT, and Sun accounts. Real-time data consumption monitoring, balance and bill payment, new and interesting offers, and plan customization are all possible with just a few touches.

Do you have problems with the myPLDT Smart app or does it not function properly for you?

Having a problem with myPLDT Smart login, myPLDT Smart app crashing, or myPLDT Smart app not loading.

You are not alone, so don’t worry. The same problem is experienced by many other people.

In this article, we’ll outline the causes of the myPLDT Smart app’s malfunction and offer solutions.

Why is myPLDT Smart App Not Working?

If the myPLDT Smart app isn’t functioning, there are a number of potential causes, including:

• The myPLDT Smart app is incompatible with your device.
• You have activated your smartphone’s low data mode.
• The myPLDT Smart app hasn’t been updated in a while.
• The myPLDT Smart app can have a problem or a glitch.
• The server for myPLDT Smart is down.
• Your mobile data or Wi-Fi connection is malfunctioning.

How to Fix myPLDT Smart App Not Working?

Fix 1: Check For Stable Internet Connection

An inconsistent internet connection is one of the most frequent causes of the myPLDT Smart app not functioning.

Hence, checking and ensuring a reliable internet connection is the first step.

However, some elements, including thick walls separating your device and wireless router or interference from other household appliances, could reduce the strength of your network signal.

To determine whether your connection is the cause of the myPLDT Smart app issue, try switching between Wi-Fi and mobile data. We advise you to get in touch with your service provider for more information if your experience is different.

Hence, verify the speed of your internet. Check your router if you’re using wifi or turn on and off your mobile data.

Furthermore, try switching from wifi to mobile network or from mobile network to wifi.

Fix 2: Try Closing and Reopening myPLDT Smart App 

The problem could occasionally be fixed by closing and reopening the myPLDT Smart app.

Hence, close the app first, then try to open it again to resolve any issues with the myPLDT Smart app. Your problem will be resolved, and the myPLDT Smart app will function properly.

Try other remedies if the myPLDT Smart app is still not functioning.

Fix 3: Check myPLDT Smart Server is Down or Not

If myPLDT Smart isn’t functioning, there’s a chance the myPLDT Smart app has a fault or a glitch, or the myPLDT Smart server is offline.

There are numerous ways to find out if the myPLDT Smart server is down or if myPLDT Smart has a bug or glitch.

The first step is to visit downdetector, search for myPLDT Smart, and then determine whether or not there is a spike in the graph.

In the event of a spike, either the myPLDT Smart server is down or there is a bug.

Another option is to simply search for myPLDT Smart down on Twitter. You can see the most recent tweets about the subject.

In this situation, there is nothing you can do but wait until the myPLDT Smart team fixes the bug or the myPLDT Smart server is operational.

Fix 4: Log Out and Login into myPLDT Smart App

You can attempt to log out of the app and then re-login.

Check whether the problem has been resolved after that.

Try other remedies if the myPLDT Smart app is still not functioning.

Fix 5: Clear myPLDT Smart App Cache

Most of time, when there is some issue with myPLDT Smart app, will resolve the issue. 

Clear the cache in the myPLDT Smart app to solve the problem. Clearing the cache on the myPLDT Smart App,

The cache for the myPLDT Smart App will be erased for Android users who go to settings, find it, and click on it.

For iPhone users, open the iPhone settings app, select General, find and click on the myPLDT Smart app, then tap the iPhone Storage button, tap the Offload App button, and then install myPLDT Smart once more.

After clearing the app cache, verify whether the myPLDT Smart app is functioning.

Note: Depending on the software version and phone model, different screens, settings, or procedures may be available to clear the cache.

Fix 6: Disable Battery Saving Mode

Ensure that nothing is harmed by Low Power Mode.

Low Power Mode is OK as long as Sweatcoin is opened at least once per 12 hours.

Users of Android devices should go to settings, search for the Sweatcoin app, and turn off battery saving mode if it is currently turned on.

Navigate to settings>> Battery>> Low Power Mode>> Turn OFF if it is Toggle ON for iPhone users.

The available screens, options, or procedures may differ depending on the phone type and software version.

Fix 7: Delete and Reinstall myPLDT Smart App

Delete the myPLDT Smart app first, then reinstall it to resolve the problem. The problem can occasionally be fixed by uninstalling and reinstalling the myPLDT Smart app.

In order to determine whether the myPLDT Smart app is functioning or not, first uninstall the software from your phone, then reinstall it.

Try other remedies if the myPLDT Smart app is still not functioning.

Fix 8: Update myPLDT Smart App to Latest Version

You may be using an older version of the myPLDT Smart app, which is one of the possible causes of the app’s malfunction.

By updating the myPLDT Smart app to the most recent version, all previously discovered bugs will be resolved.

Always use the most recent version of the myPLDT Smart app because occasionally older versions do not function properly.

Your myPLDT Smart app’s functionality could be compromised if it has an outdated version.

By updating the myPLDT Smart app to the most recent version, all previously discovered bugs will be resolved.

Updating indicates you must upgrade your app because you are not using the most recent version.

If you’d like, you can set up the program to automatically update itself, which will keep it constantly up to date and bug-free.

Update the myPLDT Smart app on Android devices using myPLDT Smart.

Update the myPLDT Smart app on iPhone using the App Store.

Fix 9: Disable VPN 

MyPLDT Smart App may not function if your smartphone has VPN activated and is utilizing it.

Hence, turn off your device’s VPN first, and then see if the myPLDT Smart app functions.

Fix 10: Check Compatibility of Your Device With myPLDT Smart App

If the myPLDT Smart app isn’t functioning on your device, check to see if it is compatible with the myPLDT Smart app first.

Use a different device that is compatible with the myPLDT Smart app if yours is incompatible. The problem will be rectified and the myPLDT Smart app will function as intended.

Fix 11: Hard Reboot Your Device

If the aforementioned fix doesn’t work, there may occasionally be a problem with your device rather than the myPLDT Smart app. Hence, quit the myPLDT Smart app and restart your device from scratch.

MyPLDT Smart App will function properly after a device reboot.

Fix 12: Contact myPLDT Smart Support Team

If the myPLDT Smart app is still not functioning after applying the aforementioned fixes, get in touch with myPLDT Smart support.

To the myPLDT Smart support staff, clearly describe your problem. the myPLDT Smart team’s instructions after that.

They will assist you in resolving any problems with the myPLDT Smart app.

myPLDT Smart App Notification Not Working

Because you have not turned on the notification setting for the myPLDT Smart app, the notification is not functioning.

Users of Android devices should navigate to settings, select apps, tap the myPLDT Smart app, and then turn on notifications.

Go to Settings>> Tap on Notifications>> Scroll down and tap on the myPLDT Smart app>> Turn on Notifications for iPhone users.

The myPLDT Smart app will be able to send notifications.

The available screens, options, or procedures may differ depending on the phone type and software version.

Check for a solid internet connection, close and reopen the app, then upgrade the myPLDT Smart app to the most recent version to resolve any issues. This will resolve your problem, and the myPLDT Smart App will function properly.

Alternatively, if the myPLDT Smart App has a bug or a glitch. Therefore, in this instance, wait until the myPLDT Smart team fixes the bug.

After that, if a newer version is available, update the myPLDT Smart app and it will function properly.