Fix: myAir App Not Working

Use myAirTM, an unique app available to ResMed AirSenseTM and AirCurveTM users, to control the success of your sleep therapy.

Do you have problems with the myAir app or does it not function properly for you?

Do you have one of the following problems?:

  • MyAir app frequently freezes or crashes.
  • the myAir app won’t load
  • myAir login issue 
  • something went wrong with myAir
  • myAir app’s white or black screen

You are not alone, so don’t worry. The same problem is experienced by many other people.

We will describe the causes of the myAir app’s malfunction in this article, along with solutions.

Why is myAir App Not Working?

If the MyAir app isn’t working, there are a number of potential causes, including:

  • MyAir app is incompatible with your device.
  • You have activated your smartphone’s low data mode.
  • MyAir hasn’t had an upgrade in a very long time.
  • The myAir app can have a flaw or problem.
  • The myAir server is down.
  • Your mobile data or Wi-Fi connection is malfunctioning.

How to Fix myAir App Not Working?

Fix 1: Try Alternating Between Wi-Fi and Mobile Data

An inconsistent internet connection is among the most frequent causes of myAir app malfunction.

Hence, checking and ensuring a reliable internet connection is the first step.

However, some elements, including thick walls separating your device and wireless router or interference from other household appliances, could reduce the strength of your network signal.

To determine whether your connection is the cause of the myAir app issue, try switching between Wi-Fi and mobile data. We advise you to get in touch with your service provider for more information if your experience is different.

Hence, verify the speed of your internet. If you’re using mobile data, turn it ON and OFF. If you’re using wifi, check your router.

Furthermore, try switching from wifi to mobile network or from mobile network to wifi.

Fix 2: Try Closing and Reopening myAir App 

The problem could occasionally be fixed by closing and reopening the myAir app.

In order to reopen the app, first close it. Your problem will be solved, and the myAir app will operate normally.

If the myAir app is still not functioning, try some alternative remedies.

Fix 3: Check myAir Server is Down or Not

The myAir app may have issues or a glitch, or the myAir server may be offline, if myAir isn’t functioning.

There are numerous techniques to determine whether the myAir server is down or whether myAir has a problem or glitch.

The first step is to go to downdetector, search for myAir, and then determine whether or not there is a spike in the graph.

If there is a surge, there is either a bug or the myAir server is offline.

Just searching for myAir down on Twitter is another option. You can see the most recent tweets about the subject.

In this situation, there is nothing you can do but wait till the myAir team fixes the bug or the myAir server is operational.

Fix 4: Log Out and Login into myAir App

You can attempt to log out of the app and then re-login.

Check whether the problem has been resolved after that.

If the myAir app is still not functioning, try some alternative remedies.

Fix 5: Clear myAir App Cache

Most of the time, when there is some issue with myAir app, will resolve the issue. 

Clear the cache for the myAir app to solve the problem. Clearing the cache on the myAir App,

For Android users, open settings>> find and select the myAir App>> tap on clean cache>> the cache for the myAir App will be removed.

For iPhone users, open the iPhone settings, select General, find and click on the myAir app, then tap on iPhone Storage, tap the Offload App option, and then install myAir once more.

Examine the myAir app’s functionality after clearing the app’s cache.

Note: Depending on the software version and phone model, different screens, settings, or procedures may be available to clear the cache.

Fix 6: Disable Battery Saving Mode

Ensure that nothing is harmed by Low Power Mode.

Low Power Mode is acceptable as long as SweatmyAir is opened at least once per 12 hours.

Navigate to settings, look for the SweatmyAir app, and if the Power Saver feature is turned on, toggle it off for Android users.

Navigate to settings>> Battery>> Low Power Mode>> Turn OFF if it is Toggle ON for iPhone users.

The available screens, options, or procedures may differ depending on the phone type and software version.

Fix 7: Delete and Reinstall myAir App

Delete the myAir app, then reinstall it to resolve the problem. The problem can occasionally be fixed by uninstalling and reinstalling the myAir app.

Hence, uninstall the program from your phone first, then reinstall, then check to see if the myAir app is operational or not.

Try alternative remedies if the myAir app is still not functioning.

Fix 8: Update myAir App to Latest Version

You may be using an older version of the myAir app, which is one of the possible causes of the app’s malfunction.

By updating the myAir app to the most recent version, all previously discovered bugs will be fixed.

Always use the most recent version of the myAir app because occasionally the older version has bugs.

Your myAir app’s functionality could be compromised if it has an outdated version.

By updating the myAir app to the most recent version, all previously discovered bugs will be fixed.

Updating indicates you must upgrade your app because you are not using the most recent version.

If you choose, you may set the app to automatically update, which will keep it constantly up to date with the most recent version and bug-free.

Update the myAir app on Android by going to myAir.

Update the myAir app on iPhone using the App Store.

Fix 9: Disable VPN 

MyAir App may not function if your smartphone has VPN activated and is utilizing it.

Hence, turn off your device’s VPN first, then see if the myAir app functions.

Fix 10: Check Compatibility of Your Device With myAir App

If the myAir app isn’t functioning on your smartphone, make sure it is compatible with the myAir app first.

Use a different device that is compatible with the myAir app if yours is incompatible. The problem will be rectified and the myAir app will function as intended.

Fix 11: Hard Reboot Your Device

If the aforementioned technique does not work, there may occasionally be a problem with your device rather than the myAir app. Thus, quit the myAir app and restart your smartphone from scratch.

MyAir App will function properly following a device reboot.

Fix 12: Contact myAir Support Team

If the aforementioned fixes do not resolve the issue, contact the myAir support team.

To the myAir support staff, clearly describe your problem. then adhere to the myAir team’s instructions.

They will assist you in resolving any problems with the myAir app.

myAir App Notification Not Working

Because you haven’t turned on the myAir app’s notification feature, the notification isn’t functioning.

Android users should navigate to settings, select apps, tap the myAir app, and turn on notifications.

Go to Settings>> Tap on Notifications>> Scroll down and tap on the myAir app>> Turn on Notifications for iPhone users.

For the myAir app, notifications will be enabled.

The available screens, options, or procedures may differ depending on the phone type and software version.


Check for a steady internet connection, close and reopen the app, then update to the most recent version of the myAir app to resolve any issues. The myAir App will function properly after this resolves your problem.

Alternatively, if the myAir App has a flaw or problem. Wait until the myAir team fixes the bug in this instance.

Then, if necessary, update the myAir app to the most recent version, and it will function properly.

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