Fix: Ibotta App Not Working

Earn real cash back every time you shop online or in-store with Ibotta.

Do you have problems with the Ibotta app or does it not function properly for you?

Do you have one of the following problems?:

  • Ibotta app crashes, freezes, or stops working
  • The Ibotta app won’t load
  • Ibotta login issue 
  • Something went wrong with Ibotta
  • Ibotta app white or black screen

You are not alone, so don’t worry. The same problem is experienced by many other people.

This article will discuss the causes of the Ibotta app’s malfunction and offer solutions.

Why is the Ibotta App Not Working?

If the Ibotta app isn’t working, there are a number of potential causes, including:

  • The Ibotta app is incompatible with your device.
  • You have activated your smartphone’s low data mode.
  • The Ibotta app hasn’t been updated in a while.
  • The Ibotta app might have a flaw or bug.
  • Ibotta server not responding
  • Your mobile data or Wi-Fi connection is malfunctioning.

How to Fix Ibotta App Not Working?

Fix 1: Try Alternating Between Wi-Fi and Mobile Data

Unstable internet connections are among the most frequent causes of Ibotta app malfunctions.

Hence, checking and ensuring a reliable internet connection is the first step.

However, some elements, including thick walls separating your device and wireless router or interference from other household appliances, could reduce the strength of your network signal.

To see if your connection is the cause of the Ibotta app issue, try switching between Wi-Fi and mobile data. We advise you to get in touch with your service provider for more information if your experience is different.

Hence, verify the speed of your internet. If you’re using mobile data, turn it ON and OFF. If you’re using wifi, check your router.

Furthermore, try switching from wifi to mobile network or from mobile network to wifi.

Fix 2: Try Closing and Reopening Ibotta App 

Sometimes, reopening the Ibotta app after shutting it fixed the problem.

In order to reopen the app, first close it. Ibotta app will function normally after it resolves your problem.

If the Ibotta app is still not functioning, try these alternative remedies.

Fix 3: Check Ibotta Server is Down or Not

If Ibotta is not functioning, there may be errors or problems in the Ibotta app, or the Ibotta server may be offline.

There are numerous techniques to determine whether the Ibotta server is down or if the Ibotta app contains a fault or issue.

The first step is to go to Downdetector, search for Ibotta, and then determine whether or not there is a spike in the graph.

If there is a surge, there is either a bug or the Ibotta service is offline.

Another option is to simply search Ibotta down on Twitter. You can see the most recent tweets about the subject.

You have no choice but to wait until the Ibotta team fixes the bug or the Ibotta server is operational in this situation.

Fix 4: Log Out and Login into Ibotta App

You can attempt to log out of the app and then re-login.

Check whether the problem has been resolved after that.

If the Ibotta app is still not functioning, try these alternative remedies.

Fix 5: Clear Ibotta App Cache

Most of the time, when there is some issue with Ibotta app, will resolve the issue. 

Clear the Ibotta app cache to resolve the problem. Clearing the cache on the Ibotta App,

Users of Android devices can clear the cache of the Ibotta App by going to settings, searching for it, and then clicking on it.

For iPhone users, open the iPhone settings app, select General, then find and select the Ibotta app. Next, tap the iPhone Storage button, tap the Offload App button, and then install the Ibotta app once more.

After clearing the app’s cache, see if the Ibotta app is still operational.

Note: Depending on the software version and phone model, different screens, settings, or procedures may be available to clear the cache.

Fix 6: Disable Battery Saving Mode

Ensure that nothing is harmed by Low Power Mode.

Low Power Mode is OK as long as Sweatcoin is opened at least once per 12 hours.

Users of Android devices should go to settings, search for the Sweatcoin app, and turn off battery saving mode if it is currently turned on.

Navigate to settings>> Battery>> Low Power Mode>> Turn OFF if it is Toggle ON for iPhone users.

The available screens, options, or procedures may differ depending on the phone type and software version.

Fix 7: Delete and Reinstall Ibotta App

Ibotta must be deleted and then reinstalled to resolve issues. The Ibotta app can sometimes be uninstalled and reinstalled to solve problems.

Hence, uninstall the program from your phone first, then reinstall, and check to see if the Ibotta app is operational or not.

Try alternative remedies if the Ibotta app is still not functioning.

Fix 8: Update Ibotta App to Latest Version

You may be using an older version of the Ibotta app, which is one of the possible causes of the app’s malfunction.

By updating the Ibotta app to the most recent version, all previously discovered bugs will be fixed.

Always download the most recent version of the Ibotta app because sometimes the older version has bugs.

Your Ibotta app might not function properly if it has an outdated version.

By updating the Ibotta app to the most recent version, all previously discovered bugs will be fixed.

Updating indicates you must upgrade your app because you are not using the most recent version.

If you choose, you may set the app to automatically update, which will keep it constantly up to date with the most recent version and bug-free.

Update the Ibotta app on Android, according to Ibotta.

Update the Ibotta app on iPhones from the App Store.

Fix 9: Disable VPN 

Ibotta App may not function if your smartphone has VPN activated and is utilizing it.

Therefore, turn off your device’s VPN first, and then see if the Ibotta app functions.

Fix 10: Check Compatibility of Your Device With Ibotta App

If the Ibotta app is not functioning on your device, first see if it is compatible with the Ibotta app.

Use a different device that is compatible with the Ibotta app if yours is incompatible with it. The Ibotta app will then function properly and the problem will be rectified.

Fix 11: Hard Reboot Your Device

If the aforementioned technique does not work, there may occasionally be a problem with your device rather than the Ibotta app. So, shut down the Ibotta app and restart your smartphone from scratch.

Ibotta App will function properly after a device reboot.

Fix 12: Contact Ibotta Support Team

If the Ibotta app is still not working after applying the aforementioned modifications, contact the Ibotta support team.

To the Ibotta support staff, adequately describe your problem. then adhere to the Ibotta team’s instructions.

They’ll assist you in resolving your Ibotta app-related problem.

Ibotta App Notification Not Working

Because you have not turned on the Ibotta app’s notification feature, it is not working.

Users with Android devices should navigate to settings, select apps, tap the Ibotta app, and turn on notifications.

Go to Settings>> Tap on Notifications>> Scroll down and Tap on the Ibotta app>> Turn ON Notifications for iPhone users.

The Ibotta app will have notifications enabled.

The available screens, options, or procedures may differ depending on the phone type and software version.


Check for a steady internet connection, close and reopen the app, then upgrade the Ibotta app to the most recent version to resolve any issues. The Ibotta App will function properly after this resolves your problem.

Alternatively, if the Ibotta App has a fault or a glitch. Wait until the Ibotta team fixes the bug in this instance.

After that, if a newer version is available, update the Ibotta app and it will function properly.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top