Are you planning to buy a TV at Walmart? Or did you buy a TV from , and it was broken? It helps to understand the Walmart TV return policy before buying or trying to return it.
A 40″ TV is at least $200 or more at Walmart. This is a considerable expense for a frugal consumer. Understanding the Walmart TV return policy is an excellent way to make sure that your purchase is protected. And thus, get the best value for your money. It’ll save you post-purchase stress and surprises, just in case you change your mind or discover a defect making you return your TV to Walmart.
Walmart is well-known for the white-glove treatment it gives customers when it comes to returns. Per Walmart’s standard return policy, customers can return most items within 90 days of purchase for a refund or exchange as long as the item is intact in the original packaging. For example, the Walmart’s return policy for mattresses allows up to 90 days. Open and used items from the box can also be returned to Walmart for an exchange or store gift card, even without the receipt.
Is it possible to get similar post-purchase benefits with Walmart’s TV return policy?
Selling gadgets is a tricky game, and Walmart is well aware of this. A 90-day return period could provide a backdoor for dishonest buyers to play cat and mouse with the merchant. As a result, Walmart offers a shorter return period for televisions and other equipment.
Customers can return both new and refurbished televisions to Walmart within 30 days after purchase under Walmart’s TV return policy. To be accepted, the television must be in its original packing. If the TV is undamaged, in its original packing, and with the purchase receipt, you are eligible for a full refund.
You can also choose to exchange your receipt for a Walmart gift card or a Walmart gift card. Returns of damaged or defective televisions will only be accepted if the damage was not caused by you. You can return the TV to a Walmart store or mail it back, depending on whether you bought it in-store or online at Walmart.com.
This article covers all you need to know about Walmart’s television return policy.
What’s Walmart’s Return Policy on TVs?
- What’s Walmart’s Return Policy on TVs?
- What’s the Walmart Return Policy on TVs With Receipt?
- What’s the Walmart Return Policy on TVs Without Receipt?
- How Does Walmart Refund TV Returns?
- How Long Do I Have To Return a TV to Walmart?
- What’s The Walmart Exchange Policy on TVs?
- Can I Return A Broken TV To Walmart?
- Can I Return a TV To Walmart Without The Box?
- Can I Return a Refurbished TV to Walmart?
- Can You Spend a Walmart Gift Card Anywhere?
- Walmart’s Warranty Policy On TVs
- How To Turn a Walmart Gift Card into Cash?
- Walmart TV Return Policy Summary
Within 30 days of purchase, Walmart accepts damaged, defective, or unwanted televisions. To be eligible for a return, the damage or defect must be inherent in the goods and not caused by the customer. The television should be in its original packing once more.
If you bought the TV in a store, you must return it to a Walmart store in person. TVs purchased on Walmart.com can be returned by mail or in person at any Walmart location.
Only TVs that have been labelled as sold and shipped by Walmart on Walmart.com can be returned or exchanged at a store. A TV acquired from a third-party marketplace seller cannot be returned.
Some businesses may allow you to return a TV after the 30-day return period as a goodwill gesture, but only for store credit. Bring the receipt, a valid ID, and the TV in its original packing with all accessories to sway a late return in your favor.
A late return is more of a decision made by the store manager; most stores will not accept past due returns. Always treat the customer care agent and the on-duty management with respect.
Stick to Walmart’s 30-day return policy if you want to be safe.
What’s the Walmart Return Policy on TVs With Receipt?
If you have the receipt and the TV is returned in its original packing with all accessories within 30 days, Walmart will reimburse the purchase price in the same payment method used to make the transaction.
Purchases made with Walmart plastic or eGift cards are also eligible for refunds. The purchase amount will be refunded to the original gift card. If you used a debit card to cover the purchase, the refund would be refunded to your checking account. How long it takes for your refund to be processed depends on whether you made the purchase online or in-store.
In-Store Return Process for TVs with Receipt
What should you do if you buy a TV from Walmart and discover that it is damaged or that you no longer desire it? Within 30 days of purchase, a TV purchased in-store must be returned to a Walmart store location. It is not possible to return it by mail. Returns should be presented to the customer service desk during normal business hours at Walmart. The majority of Walmart stores are open from 7 a.m. until 11 p.m.
You can get a complete refund if you have the purchase receipt and the TV in its original packaging. The amount of the purchase will be reimbursed to the same payment method used at the time of purchase. If you paid with a credit card, for example, the purchase amount will be credited to your credit card company. You can also select for a Walmart gift card or an exchange.
In-store returns are processed and authorized immediately at Walmart, but your bank or credit card company may take up to five days to process the return transaction. You may have to wait a couple of days for your refund to reflect in your account. In some cases, an Amex gift card refund can take up to a couple of weeks.
As long as you have the receipt, open-box TV returns in original packaging are also eligible for refunds or exchanges.
Online Return Process for TVs with Receipt
TVs purchased online at Walmart.com can be sent back via email or returned to any Walmart store within 30 days from the purchase date. To initiate an in-store return, re-box your TV in its original packaging, bring the online packing slip as proof of purchase, and the same payment method you used to cover the purchase. If you paid cash, you will get cash back.
Take the TV to the Walmart money services desk during normal store hours and let the customer representative know that you purchased it online. If your return is approved, they’ll initiate a return and authorize it immediately. You’ll be reimbursed the purchase amount, excluding the shipping fee, discounts, or online coupons, within five days.
Place the TV in its original packaging, along with the online purchase slip and any accessories, if you choose to return it by mail. Then, go to Walmart.com and fill out a return/replacement form, as well as print a return shipping label.
To process the return, you can also call a Walmart customer service person. You’ll be given a free Walmart return shipping label to print and affix to the item via FedEx or USPS.
Finally, drop your TV package off to a FedEx or USPS station near you and wait for a response from Walmart. Mail-in returns can take up to three weeks to process. If your return is approved, you will get your money (less the original shipping expenses) in five days via the same payment method you used to purchase the TV.
What’s the Walmart Return Policy on TVs Without Receipt?
What if you don’t have your receipt with you? Is it possible to return a television to Walmart if you don’t have the receipt?
You’ll be entitled for a refund on the original payment method you used to pay for TV if you have the receipt. Even if you don’t have the receipt, you can still return the TV to Walmart in its original packaging within 30 days after purchase.
Non-receipt returns, on the other hand, are only eligible for an exchange or store credit. If you lose your receipt, Walmart will not refund your money to your original payment method.
The procedure for non-receipt TV returns is outlined below for both in-store and online returns.
In-Store Return Process for TVs Without Receipt
Returning a TV to a Walmart store without a receipt requires the original packaging and a valid government-issued photo ID for identification. Also, bring the same a smart chip on a debit or credit card you used to purchase in-store. Walmart will use your details and scan the barcode on the original packaging to look for the purchase details.
If your TV was damaged or didn’t perform as intended, you can choose between a store credit or an exchange once your return has been processed.
Online Return Process for TVs without Receipt
Even if you don’t have the online purchase slip, you can return a TV purchased on Walmart.com. There are two ways to process non-receipt online refunds. Within 30 days after purchase, you have the option of mailing the TV back or returning it to any Walmart shop. In either case, your online return without a receipt will only be eligible for an exchange or a Walmart gift card.
Bring the TV in its original packaging, along with your ID and the payment method used to make the purchase, to the Walmart customer service desk during store hours for an in-store return. A customer service agent will look up your online purchase using your information and begin the return procedure.
Go into your Walmart.com account, complete the return/replacement form, and print a shipping label if you prefer to send your TV via mail. Contact a customer service agent to start the return process and receive a free Walmart return shipping label.
You won’t be able to return the TV to Walmart if you buy it through a third-party market seller on Walmart.com because marketplace merchants have their own return policies. Inquire with the seller about their TV return policy.
How Does Walmart Refund TV Returns?
Returns of Walmart TVs are available for a refund, an exchange, or a store credit. Whether or not you have the original purchase receipt affects how Walmart handles your TV returns.
If you have the receipt, Walmart will refund the purchase price to you using the same payment method that you used to buy the TV. Refunds are available for purchases made using Walmart plastic or eGift cards. The gift card will be credited with the refund.
If you don’t have the receipt, you can only get an exchange or a refund in the form of a Walmart gift card if you don’t have it. If you don’t have a receipt, you won’t get a refund.
How Long Do I Have To Return a TV to Walmart?
Returning a television to Walmart has a 30-day deadline. Walmart’s usual 90-day return policy does not apply to televisions and other equipment. You have a 30-day return window whether you bought a TV from a Walmart store or online, regardless of whether you don’t want it or it’s damaged.
Some stores may accept your TV return after the 30-day period has passed, but this is normally at the store manager’s discretion. Instead of an exchange or refund to the original payment method, a late return may only be eligible for shop credit. Most locations will not accept any TV returns that do not comply with Walmart’s 30-day TV return policy.
A TV that was purchased in a Walmart store must be returned to that same Walmart store. If you purchased it on Walmart.com, you can return it by mail or at any Walmart location.
Only TVs purchased online at Walmart.com that are labelled Sold and Delivered by Walmart can be returned to Walmart. Otherwise, you won’t be able to return a TV to Walmart if you bought it through a third-party marketplace vendor.
What’s The Walmart Exchange Policy on TVs?
Within 30 days of purchase, TVs can be returned to Walmart for a refund or exchange. Your television must be in its original packaging to be eligible for exchange. Although it is preferable to have the purchase receipt, Walmart will nonetheless exchange your television if you do not have one.
Even if you opened and removed the TV from the box, you can still return it to Walmart for a refund. Simply bring it to Walmart wrapped in the original packaging that has already been opened, and they will exchange it for you.
Can I Return A Broken TV To Walmart?
If you didn’t cause the break, you can return a broken or cracked TV to Walmart. The risk has to be built into the purchase. If you buy a TV from Walmart.com in-store or online and discover it is broken, damaged, cracked, or doesn’t function, you can return it for a refund or exchange.
Of course, you’ll have to open the box to check for any flaws or plug in the TV to see if it works. Simply wrap it in the original packaging and place it in the box that has already been opened. Then, during the 30-day return period, return it to Walmart with all of the attachments.
Even if you purchased a Walmart protection plan, you will not be able to return the TV to Walmart if you destroyed it yourself. It’s because neither the Walmart TV return policy nor the Walmart protection plan cover customer-caused accidental or intentional damage.
Furthermore, after the 30-day Walmart TV return policy has expired, Walmart will not accept a broken TV returned in-store or online. If you plan to keep a TV you bought from Walmart as a surprise gift for someone, inspect it for damage and test it before the 30-day return period expires.
Can I Return a TV To Walmart Without The Box?
Without the box, you won’t be able to return your TV to Walmart. Even if you have the receipt and the TV is in good condition, Walmart may refuse to accept it. You must return the television in its original packing, with the barcode intact, to Walmart. They’ll scan the TV to make sure it came from Walmart rather than a third-party marketplace seller or another retailer.
If you tossed away the original box, call Walmart customer service or speak with the store manager to see if they can assist you with a shop credit. Note that the store’s management has the last say on whether to accept or refuse a return.
Can I Return a Refurbished TV to Walmart?
Yes, a refurbished television can be returned to Walmart. Walmart’s 30-day TV return policy applies to all TVs, whether new or refurbished. You can return a refurbished TV to Walmart for a refund on the original payment method as long as you have the original packaging and receipt. Your reconditioned TV will be eligible for an exchange or a Walmart gift card if you don’t have the receipt.
Refurbished televisions purchased and delivered online by Walmart can be returned in-store or via mail, just like new televisions. At Walmart, both new and reconditioned televisions have the same return policy.
Refurbished televisions purchased online from third-party marketplace sellers are not returnable or exchangeable at Walmart. In this scenario, you should inquire with the marketplace vendor about accepting refurbished TV returns.
Can You Spend a Walmart Gift Card Anywhere?
Unless there are limits, your Walmart gift card can be used in a variety of ways. Walmart store credit, gift cards, and egift cards can be used in Walmart stores, Walmart Auto Centers for tire alignments, Walmart.com, and Walmart petrol stations.
Walmart’s Warranty Policy On TVs
Electrical appliances, such as televisions, are quite expensive. Every electronic device requires a guarantee to ensure that you do not have to spend money on repairs for your fresh new television. So here’s what you need to know about Walmart’s television warranty policy.
What Comes Under a Walmart TV policy
Allstate and Asurion handle the Walmart TV warranty, as well as all of their other protection options. Both of these businesses deal with the same difficulties, which include:
- The television will not turn on.
- Malfunctioning screen
- Malfunctioning remote
- Malfunctioning speaker
If you look at Walmart’s warranty page, you’ll notice that they explicitly state that they cover any electrical and mechanical defects caused by normal use. Unfortunately, you will not be covered by their warranty coverage if your television is destroyed in an accident or stolen.
The Cost of Walmart TV Warranty
The cost of a Walmart TV warranty is determined by the length of the warranty, the model of the television, and the purchase price. Obviously, lower-cost models require lower-cost warranties, and high-end models require far higher-cost warranties.
There is no universal rate that applies to all television models. The best approach to find out a TV’s warranty pricing is to go to Walmart’s website, choose the product, and look for the price under the add-on tab on the product description page.
Here are a few examples of TV warranty pricing to give you an idea:
- A three-year contract for TVs priced between $400 and $599 starts at $54.
- With TVs ranging from $300 to $399, a four-year plan starts at $47.
- Starting at $99, a 5-year plan for TVs ranging from $700 to $999.99 is available.
The proposals for refurbished TVs are slightly less expensive:
- $18 for a 2-year plan on TVs ranging from $150 to 199.99
- $39 for a 3-year plan on TVs ranging from $300 to 399.99
- $34 for a 3-year plan on TVs ranging from $400 to $599.99
There are no further stages in the activation process. The protection is immediately activated from the date of purchase if you buy a TV with a warranty.
How to File a Claim Under the Walmart TV Warranty Policy
Filing a warranty claim has never been easier thanks to Walmart and its warranty service partners. The following are the procedures to take in order to gain access to the warranty protection benefits:
- Look for the receipt from the store that validates your purchase.
- Next, visit the. This site is applicable for people who’ve bought their TV after 2018. For people who bought a TV before 2018 and still have an active warranty plan, visit the Asurion.
- Once you’ve arrived at the site, all you have to do is follow the instructions. In most circumstances, you will receive an immediate response to your question. Whenever a problem happens, a company representative will contact you to discuss the situation.
- They’ll send a professional over to address the problem if it’s fixable. If you don’t, you’ll get a replacement for the same model.
Without the receipt, you won’t be able to access the warranty. You can still acquire a copy of your receipt from the retailer if you purchased with a debit or credit card. You’ll have to cover the costs on your own if you don’t have that.
How To Turn a Walmart Gift Card into Cash?
The best way to exchange your Walmart gift card for cash is to resell it online. According to Mercator Advisory Group, about 20% of gift cards go unspent each year, and there’s an estimated 3% that never get redeemed. Our favorite site to resell gift cards online is .
See our guide on the Near me and online, the best places to sell gift cards for cash.
Walmart TV Return Policy Summary
There you have it! That’s how the Walmart TV return policy works. You can only return new or refurbished TVs to Walmart within 30 days from the purchase date. Make sure that you have your TV in its original box, including all the accessories. Mail it or bring it to the customer service desk at your local Walmart during normal store hours. Luckily, the return desk is near the front of the store by the carpet cleaner rental kiosk, key making machine, and the Coinstar is a machine that counts coins.
Your return will be eligible for a refund on the original payment method, an exchange for the identical item, or a store credit that you may use to shop for items of your choosing at Walmart, depending on whether or not you have the receipt.